Cookie Policy

1. Introduction

This Cookie Policy explains how LatchNow, a product of Ombiy ("we," "us," "our"), uses cookies and similar technologies on our website at https://www.latchnow.io/ (the "Site"). The Site is operated by Ombiy Limited.

The only cookies we set are Google Analytics cookies, and only if you accept them in our cookie banner. If you reject them, or make no choice, no analytics cookies are set and Google Analytics is not loaded. Nothing else non-essential is loaded unless you take a deliberate action that requires it, such as choosing to load the map on our About page or pressing play on a video.

You can change your choice at any time using the "Cookie settings" link in the footer of every page, or manage cookies through your browser settings. If you see no cookie banner and no "Cookie settings" link, analytics is switched off for the Site and no analytics cookies are set at all.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, such as your preferences and settings, to improve your experience.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device until they expire or you delete them).

3. Our Cookie Usage

Analytics Cookies (Google Analytics, with your consent)

If you accept analytics, we use Google Analytics 4 to understand how the Site is used: which pages are visited, how visitors arrive, and actions such as Media Centre searches and filters, file downloads, video plays and clicks on our "Book a demo" email links. This helps us improve the Site and publish more useful content.

• _ga: distinguishes one visitor from another. Expires after 2 years.
• _ga_<ID> (the name ends with our Google Analytics property ID): keeps track of the current session. Expires after 2 years.

Google Analytics does not log or store IP addresses; it uses them only to estimate your approximate location (such as country or city). We have not enabled Google Signals or any advertising features, and we do not use this data to identify you. Analytics data is kept for 14 months. Google acts as our processor and may process this data in the United States; Google is certified under the EU-US Data Privacy Framework and its UK Extension.

More information: How Google uses information from sites that use its services

Remembering Your Choice

We store your cookie choice in your browser's local storage (under the name "latchnow-consent") so we don't ask on every page. This is strictly necessary to respect your choice and is not used for tracking. We ask again after 12 months.

What We Do Not Use

• Marketing or advertising cookies
• Social media tracking pixels
• Session cookies for user authentication (as there are no forms and no user accounts on the Site)

4. Third-Party Services

We also link to or embed external services that may set their own cookies when you interact with them:

Embedded Map (Google Maps)

Our About page can show a map of our address, served by Google Maps. The map is not loaded when the page opens. You see a placeholder with a button to load it, and nothing is requested from Google unless you press it. The address itself is printed on the page, so you never need to load the map to find us.

Purpose: Showing our location when you ask to see it
Domain: google.com
Type: Loaded only when you choose to load the map
More information: Google Cookie Policy

Embedded Video (YouTube and Vimeo)

Some items in our Media Centre include a video hosted by YouTube or Vimeo, and a "How it works" section may show a product video in the same way. These embeds are not loaded when the page opens. We show a still panel and a play button instead, and the player is only requested after you press play. Until you do, no request is made to YouTube or Vimeo and they cannot set cookies.

When you press play, we load the video from YouTube's privacy-enhanced domain (youtube-nocookie.com), or from Vimeo with "do not track" enabled. This prevents the player from using your viewing data for advertising, though it may still store data needed to play the video and remember playback preferences.

Purpose: Playing a video you have chosen to watch
Domain: youtube-nocookie.com, player.vimeo.com
Type: Loaded only when you press play
More information: Google Cookie Policy · Vimeo Cookie Policy

Media Centre Images and Documents (Sanity)

The pages of the Site, with their text and images, are served from the Site itself. The exception is our Media Centre, which we manage in a content management service, Sanity. Its images are delivered from Sanity's content delivery network (cdn.sanity.io) when you open a Media Centre page, and so is a PDF if you choose to open or download one. Sanity receives the request your browser makes for each file, as any web server does, but sets no cookies.

Fonts and Other External Resources

The fonts used on the Site are served from the Site itself, so no request is made to Google Fonts. We do not load third-party CSS frameworks from a public CDN on this Site.

5. Cookie Summary Table

6. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View which cookies have been set
• Block third-party cookies
• Block cookies from specific websites
• Delete all cookies when you close your browser
• Delete all cookies currently stored

Browser-Specific Instructions

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Please note that blocking or deleting cookies may affect the embedded map and video playback.

7. Your Choices

You can browse the whole Site without accepting analytics cookies. Rejecting them does not change anything else about the Site.

• To change your analytics choice, use the "Cookie settings" link in the footer. If you withdraw consent, we delete the Google Analytics cookies from your browser and stop loading Google Analytics.
• If you choose to load the map on our About page, it is loaded from Google Maps and Google's policies apply
• If you press play on a video, it is loaded from YouTube or Vimeo and their cookie policies apply

You can always contact us via email at hello@latchnow.io.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top will indicate when the policy was last revised.

We encourage you to review this page from time to time. If we introduce any further cookies or tracking that require your consent, we will ask for it before they are used rather than relying on your continued use of the Site.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: hello@latchnow.io

For more information about how we handle your personal data, please see our Privacy Policy.